IT Crisis and Incident Management - How to be more resilient and trustworthy

M&S Cyberattack 2025: What UK Companies Can Learn About Incident Communication

M&S Cyberattack 2025: What UK Companies Can Learn About Incident Communication

M&S Cyberattack 2025: What UK Companies Can Learn About Incident CommunicationNeb
Published on: 04/05/2026

The M&S, Co-op incidents of 2025 weren't just technical failures, they were communication failures

Incident Management
MSP SLA Review: What Your Managed Service Provider Contract Really Says

MSP SLA Review: What Your Managed Service Provider Contract Really Says

MSP SLA Review: What Your Managed Service Provider Contract Really SaysNeb
Published on: 01/05/2026

Most companies sign their MSP SLA and never read it again - until a live incident exposes the gap between assumed and actual support. Here's what to check before it costs you

Incident Management